Request account deletion
Send this form using the email associated with your account. Support will verify account ownership before deleting anything. Never send your password.
You can also delete your account directly in OneFamli: Settings → Delete account. If you cannot use this form, email support@onefamli.app with the subject “Delete my OneFamli account”.
What happens to your data?
Deletion removes your authentication account, profile, private records, chat messages and your uploaded receipts and chat files. Shared household records may remain for other members; ownership is transferred when needed. When a household has no remaining adult owner, its records and files are removed. Account-linked safety reports and block settings are removed. If a technical cleanup fails, deletion must be retried before it is complete.
Provider backups and legally required service records may persist under the provider retention policies described in our Privacy Policy. Support can explain any applicable exception when verifying your request. Deleting your account does not cancel an Apple or Google subscription; manage it separately through the store.
Your message will be sent directly to OneFamli support at support@onefamli.app.